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There is problem with scheduler, when application in browser works fine.

Symptoms …

If MPS Satellite is working fine while exploring in web browser, but automatic functions are frozen and doesn’t work properly – it can be caused by wrong IonCube configuration. IonCube libraries must be configured under apache and bash command line as well.

How to diagnose the problem?

First step is logging to command line such us terminal.
After successful login, there is a need to check cron settings, by entering command:

 

sudo crontab -e

 

We recommend to pick nano editor, to get a result as bellow:

 

*/1 * * * * sh /var/www/html/mpssatellite/application/actions/cronActions/cron.sh /var/www/html/mpssatellite/application/actions/cronActions/cronActions.php &> /var/www/html/mpssatellite/logs/logs.txt
Copy content that is marked red colour and go back to command line.

 

sudo sh /var/www/html/mpssatellite/application/actions/cronActions/cron.sh /var/www/html/mpssatellite/application/actions/cronActions/cronActions.php
Execute copied command and check the result.

Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking.
Please visit get-loader.ioncube.com for install assistance.

If you have similar result it is mean that you have to make proper configuration of  IonCube Loader.

Solution

Automatic problem soloing is available after upgrading to S.2.1.5 verison or higher.

After you will do an upgrade, system should do auto fixing, however just to be sure if it is done properly we recommend to execute upgrade script.

Go to the folder application:

cd /var/www/html/mpssatellite/application
Run script by entering:

sudo sh upgrade.sh

ATTENTION

MPS Satellite is using IonCube decrypting that is compatible with os architecture. That is why you should carefully note the line of upgrade.sh result, that begins with: ION Control for …

Currently we are supporting:

  • ION Control for: x86_64
  • ION Control for: i686
  • ION Control for: armv7l

If in the end of fixing process and script executing, there will be some other OS presented, please send it to us. We will prepare upgrade for your system to make it easier to upgrade. On the other hand there is a need to make the installation that is recommended by IonCube Loader  – details – check out .

It doesn’t help? Please contact us …

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